RM Services

Refund & Return Policy
Effective Date: 07/01/2025

At RM Services, we strive to ensure our clients are satisfied with our services. However, due to the nature of the services we provide, we have specific policies in place regarding refunds and returns. By using our services, you agree to the terms of this Refund & Return Policy.

1. Service-Based Refunds

Since our services involve intangible products, such as IT consulting, web development, hosting, and digital marketing, we typically do not offer refunds once the service has commenced or been completed. However, we understand that situations may arise where a refund is necessary. In such cases:

  • Refund Requests: Refund requests must be submitted within [insert number of days, e.g., 7 days] of purchase or service commencement.
  • Eligibility for Refunds: Refunds are considered on a case-by-case basis, depending on the nature of the issue and our ability to resolve it. If the service is deemed unsatisfactory or not as described, we may offer a partial refund or credit toward future services.
  • No Refund on Completed Work: Once work is completed, such as website development, design, or project finalization, no refund is provided unless there was a clear issue caused by us.

2. Cancellation Policy

  • For Subscription Services: If you are subscribed to any ongoing service (e.g., web hosting, maintenance plans), you may cancel your subscription at any time. However, no refund will be issued for unused time remaining in your subscription. You will continue to have access to the services until the end of the billing period.
  • For One-Time Services: You may cancel one-time services (such as website design or development) before the start of the work. A partial refund may be issued if the cancellation occurs before the project begins. Once the work commences, no refund will be issued.

3. Non-Refundable Services

Certain services may be non-refundable, including, but not limited to:

  • Domain name registration
  • Third-party purchases or services that are outside of our control
  • Custom designs or development work once started or completed

4. How to Request a Refund or Cancellation

To request a refund or cancel a service, please contact our support team at connect@rmservices.in. Include the following details in your request:

  • Order number or reference
  • Description of the service or issue
  • Reason for the request

Our team will respond within [insert response time, e.g., 5 business days] to review your case and assist with your request.

5. Disputes and Resolution

If you feel that you have not received the service as promised, please reach out to us directly to resolve the issue. We are committed to working with our clients to find amicable solutions, including offering credit toward future services or modifications to deliver the quality you expect.

In case the issue cannot be resolved to your satisfaction, you may seek third-party dispute resolution.

6. Changes to This Policy

We reserve the right to modify or update this Refund & Return Policy at any time. Any changes will be posted on this page, and they will become effective immediately upon publication.

7. Contact Us

For any questions regarding this Refund & Return Policy, please contact us at:

RM Services
Email: connect@rmservices.in